Are you hit with the dreaded 'Password' message, no matter how many attempts to remember? Well, we know why:
You're actually entering an incorrect password and so need to recover your details. Follow the steps below to reset your password.
- Tap 'Log in' and 'Forgotten your password?' You'll see this:
- Enter the registered email address, your date of birth and the verification code. If the details are correct, you'll get a password reset email.
- Again, don't worry if you can't remember any of the above details, as our Solutions Team are on hand to resolve the problem.