If you feel your sensible gambling has stopped or you think you could be developing a gambling issue, we recommend you self-exclude from our services.
Our Total Self-exclusion option allows customers to self-exclude for a period of 6 months up to a maximum of 5 years.
We aim to process any request for self-exclusion as soon as possible following request. Please note you will receive confirmation email once this has been processed.
Or you can visit 'My Account' and follow the below steps:
- Select Sensible Play
- Select Account Controls
- See Total Self-exclusion
- Choose your time period
- Select Confirm
- Select Exclude
If you hold accounts with any other gambling operators, we recommend contacting GamStop. They will be able to help you self-exclude from all other gambling operators, or you can contact those individually.
